BBW Supervisor-PARK PLACE MALL
Bath & Body Works
- Tucson, AZ
- Permanent
- Full-time
- Responsible for leadership tasks as delegated by the store manager
- Provide individual and team performance feedback and recommendations to managers
- Train, coach, reward and motivate associates to improve selling and the customer experience
- Reinforce selling expectations, performance, results and accountability with all associates
- Lead and model selling and customer experience standards
- Set the direction and goals for the day/shift when associates arrive for work
- Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
- Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Proven experience delivering sales results
- Ability to effectively communicate and foster a customer focused selling culture
- Ability to provide effective, in the moment coaching to associates
- Available for varied weekly shifts including weekend, closing and peak periods
- Prior experience in a supervisory role, preferably in a retail setting
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results