Country Club Restaurant General Manager

• Display’s a high level of floor presence and availability to the membership and event hosts.
• Greets and seats members and guests, coordinates event set up and floor plans with the club's event director to ensure all event needs are being met.
• Schedules all banquet staff according to the weekly BEO’s and sends out the corresponding event sheets to the F&B Management Team.
• Ensures correct appearance, cleanliness and proper set-up of all banquet events.
• Checks the maintenance of all equipment in the dining rooms or event space and reports any deficiencies to the Clubhouse Manager.
• Ensures all cleaning of equipment and storage areas are complete according to daily schedules
• Serves as a liaison and coordinates food service and programming between FOH and BOH staff.
• Works in tandem with the Catering and Event Manager and Food and Beverage Managers
• Approves weekly timecards in Paychex for banquet staff
• Ensures opening and closing tasks are assigned/completed daily.
• Trains, coaches and mentors all staff on a regular basis.
• Carefully supervises to help ensure proper service. Actively assists with service, bartending, table clearing, food running and resetting when necessary.
• Inspects service staff to ensure that they are always in proper and clean uniforms based on event type.
• Recommends new hires, assists with onboarding, trains and supervises service staff.
• Directs shift meetings and lineup with service personnel; communicates information and policy changes and briefs proper personnel.
• Oversees service on a daily basis, ensuring the memberships needs and expectations are always met.
• Completes quarterly inventory checks of all silverware, china and glassware and linen stock.
• Handles member/guest/employee issues and informs supervisor of resolution and if further action is warranted.
• Ensures that all safety, accident and emergency policies and procedures are in place and followed.
• Assumes various roles in all areas of Food and Beverage service.

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