Care Coordinator
Premier Pediatric Therapy Source
- Annandale, VA
- $22.00-25.00 per hour
- Permanent
- Full-time
- Provide exceptional front office experiences for families.
- Manage referrals and practice waitlist.
- Schedule appointments and complete registration process.
- Optimize therapist schedules for improved access to care.
- Handle data entry and payment processing.
- Assist with educating families on policies and procedures.
- Contribute to team success by accepting new assignments and learning new skills.
- Medical, dental, and vision insurance.
- 22 days PTO (vacation, personal leave, holidays).
- Long and short-term disability.
- Life insurance.
- Bereavement.
- Strong collaborative environment with professionals dedicated to making a positive impact on children and families.
- Openness to fresh new ideas that lead to engagement, client loyalty and the practice's growth.
- Work environment that supports career growth and development.
- Collaborative environment with professionals dedicated to making a positive impact.
- AA Degree or higher.
- 2-5 years of experience as a scheduler or front desk receptionist in therapy or healthcare, preferably in pediatrics.
- Ability to build rapport and articulate insurance benefits, policies, and scheduling information.
- Strong conflict resolution skills.
- Excellent time management and organizational abilities.
- Proficiency in Electronic Health Records, Microsoft Office, and video conferencing platforms.
- Knowledge of HIPAA regulations.
- Successful completion of FBI background check and negative TB test.
- Bilingual in English/Spanish.
- Experience in a pediatric practice.
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