Executive Health, Guest Relations Specialist

Johns Hopkins Medicine

  • Baltimore, MD
  • Permanent
  • Full-time
  • 1 month ago
What Awaits You?
  • Career growth and development
  • Employee and Dependent Tuition Assistance
  • Diverse and collaborative working environment
  • Affordable and comprehensive benefits package
Our competitive Benefit Package is designed to support the well-being and financial security of our employees.You can explore the details of our benefits offering by visiting the following link:Executive Health, Guest Relations Specialist Job Summary:
  • Executive Health, Guest Relations Specialist is responsible for coordinating the care of patients in the Executive and Preventive Health program at The Johns Hopkins Hospital
  • Emphasis will be placed on the scheduling and registration of patient appointments including gathering all necessary patient information, updating EPIC, patient education and answering patient requests for information
  • This position will manage relationships with patients and/or their designee and other various referral sources
Education and Work Experience Required:
  • BA or BS required or equivalent work experience
  • 3 years related experience in healthcare and/or business with a strong focus on customer service best practices
Shift:
  • Full-Time
  • 40 Hours Per Week
Executive Health, Guest Relations Specialist Job Summary:
  • Executive Health, Guest Relations Specialist is responsible for coordinating the care of patients in the Executive and Preventive Health program at The Johns Hopkins Hospital
  • Emphasis will be placed on the scheduling and registration of patient appointments including gathering all necessary patient information, updating EPIC, patient education and answering patient requests for information
  • This position will manage relationships with patients and/or their designee and other various referral sources
Education and Work Experience Required:
  • BA or BS required or equivalent work experience
  • 3 years related experience in healthcare and/or business with a strong focus on customer service best practices
Shift:
  • Full-Time
  • 40 Hours Per Week
  • Monday-Friday 7:30am-4:00pm
Johns Hopkins Health System and its affiliates are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and or any other status protected by federal, state, or local law.

Johns Hopkins Medicine