Patient Services Manager 2
Sodexo
- Baton Rouge, LA
- $53,000-80,300 per year
- Permanent
- Full-time
- lead the daily operations of patient room service dining program.
- manage, schedule and train frontline team and supervisors.
- coordinate department safety and sanitation.
- ensure operating standards meet and exceed benchmarks.
- engage with employees and promote an inclusive culture.
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
- perform tray assessments to ensure food quality and presentation and tray accuracy.
- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
- perform management functions that include direct supervision of hourly associates including employee development.
- management experience in the food service industry.
- experience leading a team in a kitchen environment and enforcing safety & sanitation protocols.
- natural ability to lead and build teams and foster engagement.
- a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required.
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
- knowledge of nutrition and specialized diets.
- experience with oversight of diet offices; and/or
- strong management skills, preferably in health care.
We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.What We OfferSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.Qualifications & RequirementsBasic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.