Job Title: Security Surveillance AgentDepartment: securityFLSA Status: Hourly, Non-ExemptWhy the Colorado Convention Center is a great place to work:$500 Signing Bonus after completion of 30 days of service and an additional $500 bonus upon 90 days of service!Generous Paid Time Off and Holiday PayGenerous Paid Time Off and Holiday PayHealth, dental, vision insurance, eligible upon hire401(k) investment plan, with a discretionary employer match of up to 3%Healthcare reimbursement and flexible spending plansEmployer-paid and supplemental life insuranceShort- and long-term disability insurance availableRTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.Tuition reimbursement program (salaried employees after working full time for at least one year)Employee assistance programCompensation: $24.00 at time of hire, $24.50 after 90 days of serviceGeneral Summary:The Security Surveillance Agent is tasked with the monitoring and documenting and identifying any and all suspicious activity, monitoring the patterns of peoples in and around the building. Also documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.Shift:Swing shift 2:30pm – 11pm with Tuesdays & Wednesdays off.Primary Duties and Responsibilities:Enter data into computer programs and use programs to gather data.The ability to use digital video recorders and offload video and photos from DVR’s.Write reports on activities seen and have good phone skills.Operate all equipment in the surveillance roomDocumenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.Monitor, Document, and Identify any and all suspicious activityOther Duties as assignedQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.Skills and Abilities:Good organizational, communication and inter-personal skillsDemonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clienteleAbsence of felony or violent crime convictions, requiredClearly demonstrated ability at problem solvingMust have excellent observation skills and attention to detailExcels in retaining and recalling informationAbility to maintain strict confidentialityKnowledge of general laws and ordinancesAble to work all shifts, requiredAbility to work under pressure dictated by event schedules and project timetablesWork effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a teamPerform leadership role and job tasks effectively despite sudden deadlines and changing prioritiesExcellent record of dependability and reliabilityEducation and Experience:High school diploma or GED; some college coursework in business courses preferredCustomer Service experience, preferredComputer Skills:Minimum of 2 years’ experience with computer related systems.Demonstrated computer literacy in word-processing and spreadsheet programsCertifications, Licenses, RegistrationsCity and County of Denver Security Guard License, requiredWorking ConditionsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.Position may require certifications by law and/or job assignment. Position requires long periods of sitting, occasional walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc.; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; Requires radio usage of a two-way hand-held radio.NoteColorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal ContractorThe essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
