Bus Person
Grand Harbor Resort
- Dubuque, IA
- Permanent
- Full-time
- Eligibility to enroll in the 401(k) after 6 months of service.
- 100% match at 3% contributions, 50% up to 5%.
- Paid Time Off – Sick & Vacation
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
- Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
- Support host staff by welcoming customers, showing them to their tables and providing them with menus.
- Assisting customers with queries, requests, and redirecting as necessary.
- Ensuring that tables are cleared, cleaned, and reset between seatings.
- Support service staff by serving food and refilling beverages as requested.
- Assisting with the cleaning and processing of dirty dishes and silverware.
- Reporting any damages, shortages, and complaints to the manager.
- Moving tables, chairs, and furniture to accommodate customers as needed.
- Tidying the restaurant after service and ensuring that it is prepped for the following service.
- Performs other duties incidental to guest service as assigned by the supervisor.
- High school diploma or GED.
- A passion for customer service and working in the restaurant industry.
- Excellent customer service skills.
- A keen eye for detail.
- Excellent organizational and time management skills.
- The ability to keep up in a fast-paced environment.
- Strong verbal communication abilities.
- 5% Standing • 5% Carrying • 5% Reaching • 5% Stooping • 15% Walking • 10% Lifting • 50% Cleaning • 10% Climbing (ladder)