HBM Customer System Engineer
Micron
- Boise, ID
- Permanent
- Full-time
- Be responsible for system-level validation, failure analysis, characterization, and experimentation of customer systems
- Run and configure diagnostic software, design experiments, analyze and interpreting data, creating custom tools (Hardware and Software), communicating data to customers both inside and outside Micron.
- Provide technical customer integration support at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.).
- Work with customers and memory enablers like GPU manufactures to attain design wins and qualifications of Micron memory products in their applications.
- You will work with other specialists within the HBM team, Product Engineering, FAE, Quality Assurance, and business unit teams.
- Utilize diagnostics to reproduce the original failure.
- Identify failure mechanism, implement fixes for fails (design or process), and Provide 8D or failure documentation for customer failure resolution.
- Collaborate with Product Engineering and Return Material Authorization (RMA).
- Build test scripts for a variety of applications, build and modify hardware that controls test parameters (i.e. temperature or voltage), and support internal customer diagnostics software and hardware tools within Micron labs.
- Bachelor’s Degree with 3-5 years of experience or Master's Degree with 2-4 years of experience, both with a balance of both hardware and software skills.
- Comfortable working and programming with Linux, Python/C/C++, version control systems (git, svn).
- Excellent problem-solving and analytical skills.
- Works well in a team environment.
- Good communication, data analytics and presentation skills.
- Post Silicon Validation Experience with one of the following: HBM, DRAM, CXL, DDR, GDDR, LPDDR, GPU.
- Self-motivation and passion.
- Experience in bios/linux driver development/debug.
- Understanding of system architectures.
- Comfortable working with lab equipment including oscilloscopes, logic analyzer, protocol analyzers.
- Previous experience validating products with both hardware/firmware/software components.