IT Business Analyst
Chubb
- Whitehouse Station, NJ
- Permanent
- Full-time
- Manage against project deadlines by Identifying tradeoffs when new requirements are added, prioritizing defects and labeling defects required for release, identifying workarounds, and/or managing changes to such specifications in accordance with Chubb and/or industry standards and processes
- Manage requirements gathering and definition in a waterfall environment as Chubb transitions to Agile.
- Lead the investigation of issues and engage appropriate support teams (IT, Operational, Vendor) for resolution, and inform stakeholders of status
- Actively lead or participate in status meetings, requirements gathering and design sessions, user story refinements, implementation planning sessions, business reviews, defect triage prioritization, effectively multi-tasking across multiple projects concurrently
- Partner with developers to ensure specifications are understood, followed, and implemented properly
- Engage stakeholder to ensure awareness and communicate changes, provide demos/training as needed. Participate in UAT
- Collaborate with UX designers to design user experience for all new pages and new functionality inclusive of error handling
- Communicate appropriately with many levels, from processors to Senior business and IT management; escalate problems and questions when needed
- Effectively manage teams across geographies, cultures and time zones as needed
- Coordinate and mentor junior staff members to support and/or facilitate the requirements gathering process
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field; equivalent work experience can suffice for education
- Minimum 4 years of relevant technical or business work experience
- Demonstrate clear understanding of business process disciplines
- Communicate appropriately with many levels, from processors to senior management; escalate problems and questions when needed
- Experience integrating business needs with technology capabilities
- Work well with onsite and offshore resources
- Knowledge of the insurance industry is required; Personal Lines insurance experience is strongly desired
- Ability to expose design criteria through detail questions and propose alternate solutions options is critical
- Excellent oral and written communication skills
- Ability to multi-task in a fast-paced environment and to work independently and with teams
- Dynamic Hybrid - flexible work arrangements
- Competitive offer packages which include a competitive base salary bonus and equity (for applicable roles)
- Employee stock purchase plan (15% discount)
- Comprehensive benefits that start day 1
- Retirement savings plan (Chubb contributes up to 9% on your behalf)
- Investment in education program- Tuition reimbursement program
- Charitable gift matching programs
- Mentorship programs to help you grow your career