Poker Room Host (PT) - Philadelphia
Live! Casino Hotel
- Philadelphia, PA
- Permanent
- Part-time
- Providing exemplary guest service with a professional and welcoming demeanor.
- Ensuring guests receive a favorable gaming experience by applying the 10/5 Rule, addressing the guests by name, using open palms to direct and use a friendly departing statement.
- Registering players using the computer poker software.
- Seating of players while maintaining proper balance of games.
- Answering telephone inquiries accurately and politely. Taking phone reservations.
- Assisting Supervisors with the registration of weekly and daily poker tournaments including entry fees, cash receipts, table assignments, and the payout of winners.
- Assisting Supervisors with comps, promoting and making Live! Rewards cards for guests, and promotions upon request.
- Expediting food orders and complete delivery of orders correctly to guests.
- Handling and assisting guests with safety deposit boxes upon request.
- Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities.
- Attending training and meetings when required.
- Living the Live! 5 Standards on a daily basis.
- Maintaining the cleanliness of the Poker Room.
- Maintaining an attractive appearance and model an appealing brand image.
- Exemplary guest service.
- Basic knowledge of poker.
- Basic computer skills.
- Excellent verbal and written communication skills.
- Ability to speak clearly, listen, and follow instructions.
- Eye hand coordination.
- Ability to maintain a positive attitude and high level of energy while working under pressure in a fast-paced environment.
- Ability to multi-task varies and perform assigned job duties in an interruptive environment.
- Ability to make change from sales. Complete, perform and understand basic mathematical functions in a timely manner.
- Ability and dexterity to handle chips and currency.
- Ability to maintain interpersonal working relationships among all personnel.
- Knowledge of sanitation and health department regulations.
- Complete knowledge of all facilities, events, and promotions available to guests on property.
- Knowledge of company policy and procedures, internal controls, and Title 31.
- You will work in an environment where smoking areas are allowed.
- Education: A high school diploma or GED equivalent is preferred.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Generous retirement savings options are available.
- Free uniforms
- Free parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Discounts on hotels, theme parks, travel, and more!
- Must be able to continuously stand and or continuously walk more than (90%) of shift which may include stairs.
- Must be able to perform physical activities that requires repetitive lifting, bending and stooping.
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.