Jr. Accountant
HIKINEX
- Santa Ana, CA
- Permanent
- Full-time
- Job title: Jr. Accountant
- Full time
- Hybrid work setup
- Ensure compliance with all relevant regulations, policies, and procedures.
- Coordinate inter and intra-departmental activities, and resolve inquiries or issues related to loan documentation and other matters as needed.
- Respond to inquiries or refer inquiries to the appropriate department or person, and ensure proper follow-through with customers and/or staff involved.
- Assume responsibility for special projects, gather data, and prepare reports for Senior Management, audits, and other personnel.
- Solve, process, and answer complex customer transactions, problems, or inquiries.
- Research and answer questions from investors as required, and answer telephones.
- Monitor investor account details for non-payments and delayed payments.
- Work closely with investors to research and resolve investor queries related to billings.
- Process and post credit card transactions from Investors.
- Resolve accounting discrepancies and irregularities.
- Navigate the Servicing system to allow for timely and accurate posting of borrower payments.
- Monitor all bank accounts to ensure that balances are appropriate.
- An undergraduate degree or one year of related experience and/or training; or the equivalent combination of education and experience.
- Work-related experience should consist of a strong knowledge of accounting for mortgage and/or financial industries.
- Preferably with loan servicing experience