Remote Manager Application Development
Hilton Grand Vacations
- Orlando, FL
- Permanent
- Full-time
- Establishes and enforces team processes & procedures related to the successful maintenance and troubleshooting operations of critical business applications
- Provides technical leadership of a Web and .Net team to support and enhacent HGV applications and services
- Identifies issues and analyzes root causes; designs, proposes and implements solutions to resolve identified issues
- Translates business requirements and functional specifications into technical specifications and ensure that implementations meet specifications and quality standards
- Implements core components with software development best practices
- Holds design and code reviews
- Prioritizes Defect backlog, plan, and deploy solutions to defects and problems and apply fixes as necessary (planned and ad-hoc) across ITG applications
- Works with Service Desk on resolution of Severity 1 and Severity 2 issues by marshalling team
- resources and putting solutions in place on an expedited basis
- Reviews incidents, look for patterns, identity problems and formulate plans for resolution
- Collects metrics and build knowledge base of incidents, problems, errors, and resolutions
- Owns application patching and refresh schedule across the ITG stack
- Performs root cause analysis
- Improves functioning by automating manual processes
- Other responsibilities and projects as business and department needs arise