Administrative Assistance
Home Instead Senior Care
- Hopkinsville, KY
- Permanent
- Full-time
- Unroll the phones first thing in the morning.
- Check the voicemail in the morning.
- Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members.
- Support Human Resource team with all aspects of CAREPro Engagement.
- Assist the HR department with orientation classes.
- Assist the staffing department.
- Will be expected to assist with shift coverage in the field when needed.
- Communicate client and CAREPro concerns or problems with Director or other staff members as appropriate.
- Ensure Home Instead standards are met and upheld.
- Maintain regular attendance at the office to execute job responsibilities.
- Demonstrate open and effective communication with Director, colleagues and CAREPros
- Must announce the call is a Service Inquiry and make sure the call gets to an appropriate person that can assist the caller.
- Remove trash daily.
- Check mail daily.
- Assist with on call.
- Dust and vacuum at least once a week.
- Intros – you will be responsible for introductions.
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
- Must have knowledge of the senior care industry.