Part-Time Retail Sales Associate
Tommy John
- Scottsdale, AZ
- $15.00 per hour
- Permanent
- Part-time
- Consistently demonstrate Tommy John’s customer-centric selling standards to deliver a positive customer experience and achieve daily sales goals
- Proactively resolve customer concerns in a professional manner with customer satisfaction in mind; partner with store leadership team on elevated customer issues
- Outfit the customer by suggesting key looks and products by incorporating the customer’s individual style with popular bundles
- Promote awareness and growth of Tommy John by introducing customers to brand social media channels and hashtags
- Perform register sales transactions accurately and efficiently in accordance with established cash control procedures and customer service guidelines
- Demonstrate collaboration and provide ad hoc support to fellow associates with tasks and customer interactions
- Restock return merchandise to the correct product location on the sales floor; properly label and place all damaged and defective merchandise in appropriate area at the end of each shift
- Ensure the store is neat and well-presented at all times, including fitting room(s) and stockroom
- Understand and adhere to all company policy and procedures
- A customer focused mindset with a desire to please and provide exceptional service to our customers
- Relevant years of experience in a similar role (depending on level applied for) within a fashion/retail environment
- Demonstrates alignment with TJ core values: Humble, Adaptable, Mindful, GSD 2.0, & Curious
- Experience and ability to process information + merchandise through the computer and POS register system
- Excellent verbal and written communication skills, specifically with customers and retail team
- Strong organizational + merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
- Demonstrated collaborative skills and ability to multi-task in a fast-paced environment
- Ability to stand and walk around for extended periods of time, with short breaks
- Ability to work a flexible schedule including evenings, weekends and holidays
- Ability to lift in excess of 20 pounds
- Tons of Snacks
- Tommy John Employee Discount
- Flexibility
- Great work environment