control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC 310-175-9. The role demands... and maintain Tier 2 Tech Control Helpdesk functions, adhering to DISAC 310-175-9 standards. Provide oral and written...
helpdesk issues to appropriate subject matter experts and follows up. Document problems and solutions in ticketing system..., Information Technology, or related computer field, or three or more years of progressive and related experience in IT helpdesk...
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