Senior System Administrator - Intersystems
Hearst
- Dallas, TX
- Permanent
- Full-time
- Available outside of business hours to respond to service incidents and migrations as part of an on-call rotation.
- Leverage configuration management tools for infrastructure in a hybrid cloud model.
- Support Service Operations including incident, problem, change, and request fulfillment.
- Monitor, administer, upgrade, and patch production infrastructure and applications per standard procedures and runbooks.
- Contribute to standard operating procedures, documentation, and support operations tempo.
- Support compliance program requirements including audits.
- Tune monitoring systems to maximize detection and reduce alert noise.
- Monitor, administer, upgrade, and operate the InterSystems Ensemble and Healthshare platform.
- Proficient with security best practices in server configuration, tool development, and access controls.
- Proficient with administration of Linux or other Unix variants (Ubuntu, CentOS, RedHat, Solaris, etc.) in a production environment.
- Proficient with networking and troubleshooting (TCP/IP, DNS, HTTP, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
- Proficient with administration, automation, and orchestration of large-scale Windows and Linux environments using configuration management solutions such as DSC, Ivanti, and Ansible, Puppet, or Chef.
- Knowledge of modern infrastructure containers/Kubernetes are desired.
- Leverage systems management and automation with self-repair rather than relying on alarming and human intervention.
- Proficient with correlation and monitoring solutions such as Splunk, Application Insights, Azure Monitor, or SCOM.
- Proficient with Active Directory administration and able to support access management operations.
- Strong written and verbal interpersonal skills.
- Strong customer focus, ownership, bias for action and the ability to dive deep.
- Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
- Demonstrated ability to learn new skills and apply learned knowledge.
- Demonstrated ability to prioritize and execute multiple tasks.
- Support team continuous improvement by looking for ways to streamline and automate processes and improve customer satisfaction.
- DevOps mindset practitioner and change agent.
- Monitor, maintain Journal files and space utilization
- Monitor and flag significant error conditions within the Cache database structure and error trap
- Good understanding of High availability Cache mirror mechanism
- Validation of best backup practices to ensure database integrity and recoverability
- Database rebuild / disk defrag, compact and truncate when necessary
- Create namespaces and assign proper Global, package and routine mapping
- Manage Cache LDAP and password users Cache and active directory.
- Manage cache role and resources.
- Monitor and improve instance processes and scheduled tasks.
- Perform database maintenance and performance management
- Familiar with IRIS in Kubernetes and upgrades from Cache
- 3+ years experience in 24x7 production environments.
- 3+ years Windows and/or Linux administration and enterprise production experience.
- 2+ years of experience in SQL coding with Microsoft SQL Server.
- Experience with Healthcare industry HIPAA regulations (similar regulated industry experience considered i.e.. PCI, SOX).
- Familiar knowledge of process and IT service management concepts such as ITIL and ITSM.
- Experience using the ServiceNow platform in an IT Service Management or Service Operations role is desired.
- Experience working in an Agile and/or SAFe environment.
- Interoperability experience with supporting messaging standards and patterns is required. Experience with Healthcare Interface Industry experience i.e., familiarity with HL7, X12, XML, CCD, IHE is desired.
- Preferred experience with IRIS
- Bachelor degree in Computer Science, Engineering, Math or related (equivalent experience considered).
- Candidates with relevant certifications are preferred, including but not limited to the following:
- HealthShare Health Connect HL7 Interface Specialist
- ITIL Foundations
- Configuration: RHCE-Ansible
- Kubernetes - CKA, KCSP
- Linux - RHCE, CompTIA Linux+, GCUX, LPI
- Microsoft: Azure Administrator, Azure DevOps Engineer, Azure Architect, MCSE