Contract & Billing Analyst - Hybrid Remote
Sharecare
- Franklin, TN
- Permanent
- Full-time
- Actively engage in entire contract-to-cash process to reduce days sales outstanding (DSO).
- Maintain and improve DSO metrics by ensuring timely billing and collections, converting customers to electronic payment methods, encouraging favorable terms, and minimizing / eliminating data errors.
- Create invoices for usage-based transactions or fixed installment billing fees, as well as pass-through and reimbursable expenses.
- Monitor receivables reports and escalate issues promptly before they adversely impact DSO through billing delays and past due accounts.
- Maintain a continuous improvement mindset, identifying opportunities to enhance process efficiency and accuracy.
- Partner effectively with department and cross-functional personnel to implement process solutions, leveraging system solutions whenever possible.
- Create and perform a self-review of invoices for completeness and accuracy prior to ensuring delivery.
- Identify, research, and resolve invoice delivery issues in a timely manner.
- Setup contracts and billing schedules.
- Meet company deadlines for month-end close responsibilities.
- Interface with internal customer contract stakeholders, finance, accounting, and external clients to obtain information as required.
- Resolve questions from operations and other departments regarding invoices, status, and follow up.
- Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.
- Support special projects and ad hoc requests as needed related to job functions.
- Perform other duties as assigned.
- Excellent interpersonal, oral and written communication skills; including the ability to establish and maintain effective working relationships with co-workers, supervisor, and technical staff.
- Ability to multi-task, work independently, and work well in team settings.
- Proactive and able to effectively prioritize workload and complete tasks to best meet project needs and deadlines.
- Attention to detail and accuracy.
- Self-starter capable of adapting to meet fast paced and changing business needs.
- Ability to function in a collaborative, team-oriented environment.
- Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.
- 3-5 yrs experience in a similar role in finance or accounting
- Bachelor's degree in Accounting from an accredited college or university is required.
- Advanced knowledge of MS PowerPoint, and MS Excel, intermediate skills in MS Word
- Experience with an enterprise level ERP system required, experience with Workday Revenue Management (Contract to Cash process) is a plus
- Healthcare experience is also a plus