Engagement Center Rep/Scheduler
Community Healthcare System
- Munster, IN
- Permanent
- Full-time
- Completion of High School diploma or GED. Medical or business office education or training preferred.
- 1 or more related years’ experience with medical terminology and/or call center environment. Previous patient registration experience preferred.
- Knowledge of health insurance required; managed care preferred.
- Strong customer service skills. Professional telephone etiquette, active listening skills and empathy toward others.
- Must be able to work in a fast paced environment and maintain productivity/quality goals.
- Working knowledge of computers, internet access and ability to navigate within automated systems and software applications. Strong keyboarding skills.
- Ability to maintain confidentiality of sensitive information.
- Bilingual Spanish preferred.
- Medical, dental and vision coverage
- Wellness program, including free screenings
- Healthcare and Dependent Care Spending Accounts (HSA)
- Retirement savings plan
- Life insurance
- Disability income protection
- Employee Assistance Program (EAP)
- Fitness center discount program
- Tuition assistance and career development
- Paid Time Off (PTO)
- Reward and recognition programs