Customer Service Representative | Part-Time | Centene Community Ice Center
Spectra Experiences
- Maryland Heights, MO
- $15.00 per hour
- Permanent
- Part-time
- Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers.
- Responds to inquiries regarding services, facilities, programs and events.
- Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
- Operates computerized public information and reservation systems in an efficient and accurate manner.
- Responds to customer inquiries via telephone, in person and/or in writing as required.
- Performs a variety of office clerical support activities.
- Keeps supervisor and other appropriate staff informed of problems or other matters.
- Interpret and enforce ice arena rules for customers.
- Collect fees and record in software.
- Must be 18 years of age, or older.
- Ability to work a flexible schedule based on events, including long hours, nights, weekends and
- Ability to follow basic instruction and direction.