Housekeeper
Benchmark Hospitality
- Cincinnati, OH
- Permanent
- Full-time
OverviewThe Phelps Residence Inn now offers complimentary parking for all associates and managers!!We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.Responsibilities
- Understand the company’s policy on work shifts, guest’s possessions and privacy issues
- Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
- Report and return any guest properties found in the rooms while rendering service
- Report cases of property damage in commercial spaces to supervisor
- Work with a team of housekeepers on each shift
- Clean, disinfect and store all equipment at the end of the shift
- Maintain a positive relationship with employees and guests
- Monitor and report on the inventory of cleaning supplies
- Respond to calls for housekeeping problems, such as spills and broken glass
- Collect and remove trash and debris
- Report, turn in and log all lost and found items
- Clean upholstered furniture
- Perform detailed deep cleans when required daily, weekly and/or monthly
- Expected to clean 10 rooms daily with at least 3 refreshes. Amount subject to change on a daily basis.
- Ability to move to self-inspect based on skills and time management.
- Proven working experience in relevant field
- Weekend availability mandatory
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Knowledge of English language
- High school degree