Consumer Direct LO
Wintrust Financial
- Glen Ellyn, IL
- Permanent
- Full-time
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 175+ community bank locations, we offer opportunities to grow and develop in your career
- Promote from within culture
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility
- Respond to all Wintrust employee and family mortgage inquiries immediately via phone, email, or text as in inside loan originator in the Glen Ellyn Consumer Direct branch
- Exercise high level of integrity, confidentially and honesty due to the sensitive nature of the customer base.
- Effectively use technology tools to manage inquiries and pipeline.
- Complete a financial needs analysis and assess individual needs of each customer with expertise.
- Well versed in all mortgage products for both purchase and refinance transactions. Ie…first time homebuyer, conventional, fha, va, jumbo, portfolio etc…
- Research mortgage guidelines and structure loan options for customers based on their financial and personal needs.
- Present customers with mortgage options; provide guidance to ensure the customer is able to make an informed decision.
- Effectively communicate mortgage options both verbally and in writing to all levels of employees and their families within the Wintrust Enterprise.
- Assist customers in completing a mortgage application and all necessary loan disclosures.
- Obtain required documentation from customers in a timely fashion in order to submit their loan application for processing.
- Monitor status of the loan application and follow up with customer as needed to obtain additional documentation and provide status updates.
- Effectively work with internal departments and Loan Officer Assistant/s to ensure the loan is processed, underwritten, and closed in an efficient and timely manner. Effectively manage the pipeline.
- Manage day to day transactions and relationships with Wintrust employees and their families.
- Build a referrals from employees and their families by providing an exceptional mortgage experience.
- Other duties as assigned.
- This is a salary plus commission position.
- Associates or Bachelor’s degree preferred.
- Mortgage Origination Experience
- Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills.
- Exceptional aptitude for math and financial analysis.
- Thrive in a fast-paced environment while maintaining a positive attitude.
- Must be a self-starter, motivated and energetic.
- Must have strong time management skills with the ability to determine priorities and meet deadlines.
- Demonstrate integrity, ethics, confidentiality, accountability, responsibility, initiative and teamwork.
- Ability to work independently and take direction.
- Must possess a working knowledge of computers to include MS Word, Excel and Internet.
- Must meet all NMLS requirements.