Service Writer
Midas
- Colorado Springs, CO
- $17.50-30.00 per hour
- Permanent
- Full-time
- $17.50-$30.00/hour
- Greet customers with a smile and a helpful attitude
- Carefully listen to the customer with regard to request or issue
- Promptly arrange for vehicle service or repair action
- Develop a repair estimate based upon the technician's diagnosis
- Monitor service/repair action and inform customer of progress
- Generate invoices and handle payment transactions (cash, point-of-sale, or electronic payment media)
- Perform customer follow-up courtesy call to ensure delivery met expectations
- Perform marketing activities such as networking, calling upon businesses for fleet servicing, and promotions to existing and new clientele
- Assist shop management in maintaining appropriate inventory levels, including the purchase of parts and materials
- High school diploma/GED (advanced education desired)
- Exceptional customer service skills
- Exceptional listener and communicator (written and verbal)
- Point-of-sale and electronic payment media skills desired
- Sales experience desired
- Highly collaborative nature
- Current and unrestricted driver's license
- Able to operate a standard transmission
- Impressive work ethic
- Strong math skills
- Automotive technical knowledge a plus
- Incentive Driven Pay
- Advancement Opportunities
- Benefits (for Full Time Positions)
- Section 125 Flexible Spending Plan
- Health
- Paid Vacation
- Paid Holidays
- Online Learning System
- Five Day Work Week
- Uniforms