District Manager (Maryland/Virgina)
Benevis
- Baltimore, MD
- Permanent
- Full-time
- Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
- Participate in morning huddles (hey, even ask to run one!), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
- Love working with kids (they make up 70% or more of our patient base)
- Accomplish performance targets in revenue, patient collections, and customer service targets through the direct management and development of the Office Managers in the district
- Ensure the offices deliver quality and compassionate dental care to every patient
- Works closely with the office leadership team (Office Managers, Clinical Team Leads, Providers and Lead Clinicians) to ensure programs are effectively managed, the staff is fully trained, and that customer service standards are met
- Achieve office financial performance targets such as revenue and billing first time approval rates
- Drive office effectiveness while managing operational budgets
- Lead in the building of a team that will embody the culture and communicate the meaning of Benevis, including the recruitment of staff and providers for the offices.
- Enhance communication systems within the region to ensure effective communication up, down, and across the Benevis organization
- Partner with human resources to implement policies and practices that will ensure equal opportunity, compliance with appropriate labor regulations, and that will foster high levels of employee self-motivation and satisfaction
- Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
- Ensure each office manager is responsible for the operational readiness, appearance and presentation of the office
- Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
- Maintain awareness of market conditions in the region. Recommend changes to deflect competitive pressures or to seize opportunity to capture greater market share
QualificationsRequirements:
- Bachelor’s degree preferred.
- Minimum of 3 years multi-unit management experience and P&L responsibility for a minimum of 3 locations and 5 direct employees, or equivalent combination of education and experience.
- This opportunity requires to capability to travel regularly and for extended periods of time.
- High level support for 12 sites across 2 states (Maryland/Virginia) and 10+ direct reports.
- Compassion and high level of service for our patients, parents and staff
- Integrity, always doing the right thing
- Team building skills; organizational and staff development skills
- Track record of superior performance in growing both the top and bottom line
- Strong interpersonal and communication skills
- Ability to process tremendous quantities of data in an organized, focused fashion
- Well-developed analytical and problem solving abilities
- Ability to read and interpret reports, write reports and business correspondence
- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
- High degree of initiative, accountability and independent judgment
- Computer skills: Microsoft Office programs.
- Competitive compensation
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
- Company paid malpractice insurance
- Continuing education reimbursement
- Company provided certification trainings-These certifications include CPR certificates, Radiology certificates, Nitrous Oxide certificates, etc.
- The company will reimburse selected employees for eligible training/testing expenses required to obtain or renew the certificate