Business Process Analyst
The Collaborative for Higher Education Shared Services
- Albuquerque, NM Central, NM
- Permanent
- Full-time
- Develops and maintains written documentation of related applications, including best practices, processes, and procedures.
- Develops user friendly procedures, guidelines, and documentation.
- Assists in the development and maintenance of business process documentation.
- Runs mission-critical processes that impact the college.
- Participates in planning discussions to offer technical and practical business perspective. Attends collaborative team meetings.
- Identifies, compiles, and delivers required metrics by proactively managing multiple data sources. Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value added activities working in partnership with key stakeholders internal and external to Purchasing.
- Generates, distributes and maintains concise set of standard reports that provide insight into operational statistics, performance, and trending.
- Participates in a team that develops software applications and interfaces. Researches and analyzes system problems. Tests systems and database functions, upgrades and/or patches, as well as new third-party software or hardware implementation to ensure proper functioning of systems.
- May create and distribute Structured Query Language (SQL) and other related reports.
- May monitor student database for data accuracy, conformity, integrity and interrelationship, research and recommendations on data integrity issues.
- May coordinate data entry standards for Credit and Non-Credit areas of the college, technical support and training for Banner end-users.
- Performs other related duties as assigned.
- Associates Degree in Computer Information Systems or appropriately related field, and three (3) years of related experience.
- Experience with Argos, SAS, or other reporting tools a plus.
- Opportunity for hybrid/remote work may exist upon successful trial period completion.