Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do Enable you to dive into your love of history and research to help us provide important data to our teams and customers in the residential real estate space. FA sets the standard for excellence in this industry with its state-of-the-art technology and best in class escrow and underwriting teams.First American is looking to add a Customer Service Rep/Title Assistant to our growing team in Medford, OR. In this role, you will work in a dynamic, fast-paced setting supporting our Title team in a wide range of administrative duties including creating and maintaining title files, documenting all research, and auditing calculations and legal documents. You will also make deliveries and assist on the front desk. This position plays a key role in coordinating the resolution and completion of the title process. We will TRAIN!What You’ll Do:Gathers information to resolve title issuesSearches, examines, and interprets real estate documentsAudits calculations and legal documents for accuracyCommunicates recording information and prepares legal property documentsCommunicates professionally with all customersDeliveries and Front DeskWhat You’ll Bring:Passion for helping customers while maintaining a professional and positive attitudeExcellent verbal and written communication with both our internal team and external customersProblem solver with strong organizational skills, is detail oriented, with an eagerness to learnNatural curiosity, enjoys researching the history and background of transactionsThrives in contributing to a team working together to deliver beyond customer expectationsKnowledge of MS Office suite and ability to quickly adapt to new software applications and technologiesHigh school diploma or equivalent2+ years of title related experience preferredMust possess valid driver’s license - Deliveries as neededWhat We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
