Field Service Technician - Mechanical
ATS Automation
- Rolling Meadows, IL
- Permanent
- Full-time
- Interpret/read schematics and mechanical drawings, manufacturer guidelines, reference manuals and assembly systems instruction guides
- Wire electrical components on machinery
- Resolve service requirements over the phone if possible
- Work with suppliers to resolve technical issues at customer sites
- Have machine builder/tool maker experience working with automation or manufacturing equipment
- Onsite field service experience working on capital/manufacturing equipment
- Exceptional communication and customer service skills
- Meet or exceed customer expectations in an efficient manner
- Make follow-up calls with the customer to verify problem(s) have been resolved
- Follow customer's plant and safety regulations while at their facility
- A high school diploma or GED
- Electrician license or certification a plus
- Three (3) to six (6) years of experience in a hands-on mechanical/electrical environment
- Must be familiar with & able to use hand tools, voltage/pressure meters, measuring gauges and devices
- Must possess a valid passport (or be able to obtain one)
- Domestic and international travel up to 75%
- Must have a valid driver's license.
- Must have experience and be proficient with Microsoft Office suite.