Access Associate, Senior - Prince William Medical Center
University of Virginia
- Manassas, VA
- $17.31-26.83 per hour
- Permanent
- Full-time
- Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.
- Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate.
- Advocates for patients and/or families while coordinating multi-visit scheduling appointments.
- Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.
- Documents each request completely and accurately.
- Investigates documents and resolves or refers as appropriate problems and conflicts.