Sales BDC Representative
Preston Auto Group
- New Castle, PA
- $18.00-20.00 per hour
- Permanent
- Full-time
- Receiving inbound sales phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post visit to ensure customer satisfaction
- High school diploma or equivalent
- Excellent oral, written and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
- Health, Dental & Vision Insurance
- 401K with Employer Match
- Paid Time Off
- Paid Training
- Employee Pricing on New Vehicles
- Free Access to the Preston Auto Fitness Center