Operations Manager
College HUNKS
- Hamilton, NJ
- $40,000-50,000 per year
- Permanent
- Full-time
- 100% client amazement and loyalty
- Interact with clients in a friendly, and professional manner at all times creating a memorable experience and repeat business.
- Business Operations Safety and truck safety
- Establish value and price appropriately so the client understands the value they received for the price they were charged.
- Managing P & L and annual budgets
- Utilize systematic hiring and training process.
- Conduct client estimates for Moving and Junk Removal services as needed.
- Manage staff scheduling.
- Boost team member awareness of company mission and vision to be measured by achieving team member goals.
- Run franchise operations to ensure revenue and profitability targets are met.
- Work closely with Franchise Partner to implement and build new systems and processes.
- On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.
- Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
- Attend periodic learning and training events.
- Produce and review operational reports to make operational decisions.
- Execute monthly marketing plans.
- Bachelor’s Degree in Business Management preferred or equivalent/relevant on-the-job experience.
- 3 years experience managing a service industry operation preferred
- Sales, Marketing, and Operations/Systems Management.
- Confident and proactive communicator; must be able to manage positive relationships with clients and team members
- Must be extremely reliable, punctual, and detail-oriented.
- Must be safety and liability conscious.
- Must be excellent at multi-tasking.
- Strong written, verbal, and presentation communication skills.
- Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels.
- Construction background and experience with basic power tools preferred.
- Thrive in a fast-paced and growing industry.
- 3 years experience managing junk or moving company operating location