Leasing Manager
CARROLL
- Raleigh, NC
- Permanent
- Full-time
- Lease apartments and provide excellent customer service to potential residents, current residents and all customers.
- Manage renewals to include rates to be approved by Property Manager, letters sent to residents and follow-up on lease expirations.
- Implement Monthly, Quarterly and Yearly Marketing Plans.
- Manage and hold accountable the leasing team.
- Complete market studies each week and has extensive knowledge of the sub-market.
- Set rates and concessions for PM approval based on sub-market information.
- nspect applications and move in files for accuracy prior to Property Manager’s approval.
- Handle other special projects as assigned by Property Manager.
- Maintain superior customer service relationship as per company’s processes.
- Adhere to company Standard Operating Procedures.
- Lease apartments and sell property’s products and services to prospects.
- Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
- Work to optimize occupancy while maximizing effective leased rent.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
- Maintain thorough product knowledge of the property and that of major competition.
- Accurately prepare and be thoroughly knowledgeable about all lease-related paperwork.
- Maintain prospect traffic and leasing data; assist with other computer data entry as necessary.
- Deliver resident gifts; inspect units to ensure readiness for move-ins.
- Plan, schedule and organize resident functions as needed; assist with planning and hosting of others.
- Audit all lease and renewal files for key controls and bonus submission to the property manager.
- Review guest cards to ensure entry into the community management system; follow-up entry into system and monitor traffic trends.
- Other tasks or duties as assigned by supervisor.
- High School Diploma or Equivalent
- Valid Driver's License
- Ability to work a flexible schedule, including weekends
- 3-5 years related experience
- Passion for serving associates and residents
- Excellent communication, interpersonal and organizational skills
- Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®
- Basic understanding of Landlord/Tenant laws and applications, familiarity with NAA Lease and Addendums, Fair Housing/ADA regulations and applications, OSHA & EPA requirements for the property management industry.
- Competitive Hourly Pay
- Monthly Bonuses + Commissions
- Training, Development, and Career Growth
- Medical, Dental, and Vision Coverage
- 401(k) + Company Match
- Apartment Rent Discount of 20%
- 15 Days of PTO + Paid Sick Time + Paid Holidays
- Employer Paid Short/Long-term Disability
- Paid Parental Leave
- Integrity at Our Core.
- Perform Passionately and Effectively.
- Inspired Thinking.
- Like We Own It.
- Power of We.
- Mutual Respect.