I/T Infrastructure and Support Specialist
Hooper Corporation
- Wisconsin
- Permanent
- Full-time
- Performs microcomputer system setup, software installation and configuration, and peripheral equipment installation and integration.
- Install new and upgraded hardware and software as required. Monitors equipment performance, documents problems, schedules and completes hardware maintenance tasks as required, etc.
- Conducts training and provides application software and peripheral hardware troubleshooting to end-users.
- Assists with hardware and software stewardship and administration.
- Performs routine system backups and data recovery.
- Assists the Network/Systems Administrator in all aspects of network administration (user setup, security and access, standards, and procedures).
- Manages and coordinates administrative and technical procedures in the absence of the Network/Systems Administrator.
- Two-year degree in computer science (Desktop Support, Network Specialist, Network Administration, Cybersecurity Specialist).
- Motivated self-starter
- Requires good manipulative and problem-solving skills.
- High-level working knowledge of interaction between microcomputer hardware and software.
- Ability to effectively train end users in operation of PC and various software programs.
- Support internal end user network.
- Regularly works from a sitting position with computers. Repetitive typing and computer use required. Regular bending, twisting, and light lifting is common with or without reasonable accommodation.
- Flexible and extended work hours as needed.
- Occasional Travel required.