Emergency Services Advocate
Cornerstone Advocacy Service
- Bloomington, MN
- Permanent
- Full-time
Our Mission:
Cornerstone’s continuum of service helps to create communities where individuals and families are safe and children thrive. We advocate, educate and lead the way to social change.Summary of Cornerstone
Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at .Diversity and Inclusion:
We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply.Salary range:
$19.00-$21.63Job Summary:
The Emergency Services Advocate is responsible for providing advocacy support, and information to victims/survivors of domestic violence, sexual violence and/or human trafficking/sexual exploitation accessing Cornerstone’s 24/7 shelter, hotel, crisis line and walk-in services. The Emergency Services Advocate utilizes trauma-informed, survivor centered, and culturally responsive practices to provide supportive services for participants. This position is also responsible for maintaining a welcoming, safe, clean, accessible, and inclusive environment for the families and people we serve.Experience/Qualifications
- Broad knowledge of resources and systems which interface with victims/survivors of violence and the skills to work in both a team and individual setting.
- Understand trauma-informed, survivor centered, and culturally responsive care practices with a focus on the impact of domestic violence. Sexual violence, and/or human trafficking/sexual exploitation.
- Understanding the human services delivery system emphasizing on serving diverse, marginalized, and/or underrepresented communities.
- General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional trauma will be provided.
- Preferred 40 hour sexual assault certification or the ability to complete training within 6 months
- Valid driver’s license. Automobile insurance and reliable vehicle. (Valid driver’s license and auto insurance must be on file with HR)
- Maintains professional and confidential survivor-centered support, advocacy, information, and safety planning for victims/survivors through phone, in-person, and walk-in services.
- Answers crisis line calls providing information, support, and referrals from victims, survivors, concerned persons and system personnel. (Medical, social services, law enforcement, etc.)
- Screens potential shelter/hotel participants requesting emergency safe housing options when bed space/hotel is available. Utilizes the DO process when CAS is unable to accommodate a victim or survivor.
- Welcomes new participants into the shelter/hotel by processing intakes and providing guidelines for shelter living.
- Supports residents through providing advocacy, resources, crisis intervention, and arrangements for interpreter services.
- Assists current residents with basic living skills such as cleaning, meal preparations, and caring for children. And assists in cleaning, safety checks, and other tasks necessary to prepare apartment spaces during participant turnover.
- Assures data entry is completed accurately in Apricot database and other tracking methods. Properly document all critical incidents: child protection reports, emergency response calls, participant injury/concerns and other documentation as assigned by supervisor.
- Provides back-up assistance for Call Center when cross-trained and assigned.
- Any other duties as assigned by supervisor that support overall program services and services to victims and survivors.
Health care, 160 paid time off, 13 paid holidays as well as employee birthday, retirement savings with up to 4% match after 1-year, Free Virtual Mental health Coverage for all employees and their immediate family, Free Virtual Medical Care for employees and their immediate family with enrollment in anyone of our medical plans basic life insurance free to employees, long term disability free to employees, and paid parental leave after 1 year.EEO Statement:
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer.Powered by JazzHR