Rental Account Manager
Ryder
- Oklahoma City, OK
- Permanent
- Full-time
- SALES:
SCOPE OF DECISION MAKING:
Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques * CUSTOMER RETENTION:Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentals
SCOPE OF DECISION MAKING:
Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship * TIME ADMINISTRATION:Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling. * SCOPE OF DECISION MAKING:Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivablesAdditional Responsibilities
- Performs other duties as assigned.
- Strong verbal and written communication skills
- Ability to build strong customer relationships
- Performs work independently with minimal supervision
- High energy, self directed, self motivated and able to work as part of a team as well
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Highly thorough and dependable
- Committed to good ethical business practices
- Maintains a high degree of professionalism
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Detail oriented with excellent follow-up practices
- Bachelor's degree required in Marketing or 5 years equivalent job related experience
- One (1) year or more sales experience or equivalent sales training required
- Three (3) years or more sales experience preferred
- One (1) year or more Industry experience preferred
NoJob Category Outside SalesRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Job Seekers can review the Job Applicant Privacy Policy by clickingCurrent Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click to log in to Workday to apply using the internal application process.