Technical Training Manager
C & B Operations
- Sioux Falls, SD
- Permanent
- Full-time
- Develop and implement a comprehensive technical training strategy that addresses the needs of our employees and supports the company's goals and objectives.
- Design, develop, and update training materials, manuals, online learning modules, and other educational resources.
- Conduct needs assessments to identify training requirements and gaps for different roles within the organization.
- Manage the delivery of training programs, including scheduling, logistics, and facilitation of in-person and virtual training sessions.
- Evaluate the effectiveness of training programs and adjust as necessary to improve outcomes.
- Collaborate with Regional Aftermarket Managers, Service Managers, Branch Managers, and engineering to ensure training materials are accurate and reflect current product features and processes.
- Manage and develop a team of technical trainers, providing guidance and support to ensure high-quality training delivery.
- Stay abreast of developments in material handling technologies and training methodologies to continuously improve the training program.
- Manage training resources efficiently.
- Perform other duties as assigned.
- At least 5 years of experience in technical training, with a strong preference for experience in the material handling industry.
- Proven ability to develop and implement effective technical training programs.
- Excellent communication and presentation skills, with the ability to convey complex technical information in a clear and engaging manner.
- Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
- Experience with learning management systems (LMS) and e-learning content development tools.
- 1-3 years supervisory experience preferred.
- Willingness to travel as needed to deliver training and support program implementation.
- Experience in developing technical course content both for novices and experts.
- Knowledge of web-based learning platforms and modern educational techniques.
- Excellent communication skills with the ability to explain technical terms using simple language.
- Additional certification in training (e.g. Certified Technical Trainer) is a plus.
- At least two years of experience in training with one year of supervisory experience required.
- Competitive pay based on your experience
- Excellent benefits including - Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match starting immediately, generous parental leave for both moms & dads, and much more
- Progressive Paid Time Off and Paid Holidays - starting at 3 weeks of PTO in the first year
- Opportunities to grow - We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us
- Make an impact - You will participate in our annual Community Impact Day where we give back to the communities where we work and live