Program Manager I - Risk Management

• Compiling historical liability loss data (including but not limited to general liability, automobile liability, medical malpractice, and/or cyber liability) typically associated with public sector entities for frequency and severity analysis.
• Coordinating and supporting public sector entity liability loss prevention programs in a lead or supervisory capacity.
• Liability claims management information systems.

• Plans, organizes and directs a County program that provides direct service to the public or other agencies;

• Determines program objectives in light of established goals;

• Develops strategies to achieve objectives;

• Establishes program priorities;

• Formulates and implements policies, plans and procedures for carrying out functions of the program;

• Defines personnel resource needs and allocates them as required to reach program objectives;

• Selects and hires staff and ensures the orientation, training and development of program staff;

• Directs and evaluates the work of subordinate staff;

• Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities;

• Determines budgetary requirements to maintain the program;

• Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors;

• Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and/or contracts;

• Is responsible for the implementation, control, monitoring and evaluation of provided services to ensure compliance with terms of received grants and contracts;

• Maintain liaison relationships and represents the program in contacts with public and private agencies and concerned community groups and organizations;

• Prepares reports and correspondence;

• Keeps abreast of new trends and developments related to the program's activities;

• Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required;

• May prepare and make presentations to staff, boards, commissions, and external groups;

• May provide ongoing statistical reports;

• May be assigned as a Disaster Service Worker, as required;

• And performs related duties as required.

• it is an absolute necessity for the successful operation of the program;
• that the Program Manager will be held accountable for this specialized knowledge; and
• that subordinate program staff will not be able to provide the subject matter expertise that is required.

• Program development and evaluation;

• Techniques of organizing and motivating groups;

• Personnel management techniques;

• Methods of administrative problem solving;

• Principles of organization and administrative, fiscal and program management; principles of employee supervision, training and development;

• Community and agency consultation methods and procedures;

• Computer applications, including but not limited to: word processing, spreadsheets, data base management software, presentation and electronic mail software.

• Plan, organize, control and evaluate a public service program;

• Manage initiatives, collect and analyze data for the purpose of evaluating services and or programs;

• Plan and assign workloads clearly and effectively;

• Train, develop and motivate staff;

• Deal effectively with a variety of government and community officials;

• Speak effectively in public;

• Integrate the activities of a program to attain program goals;

• Prepare and review reports;

• Develop and recommend effective courses of action;

• Develop and effectively utilize all available resources;

• Establish and maintain program's objectives, priorities and policies;

• Consult with and advise top administrator on the activities and status of the program;

• Develop short and long range budget plans that accurately reflect program needs. May require the ability to apply the tools of a specialty subject area.

County of Santa Clara