Systems Architect III - Exchange
Genuent
- Phoenix, AZ
- $130,000-150,000 per year
- Permanent
- Full-time
Location: Phoenix, AZ
Duration: Direct-Hire
Compensation: $130k - $150k
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.Job Description:Responsible for designing, deploying, managing, and optimizing the organization's electronic communications infrastructure and user connectivity to email services. The main emphasis lies on Microsoft Exchange (Online), which seamlessly integrates with various Microsoft 365/Azure solutions, including Outlook clients (desktop, mobile, and web), Email Security Systems, Microsoft Teams, and Mobile messaging support. Additionally, the role encompasses guiding the uptake and improvement of other Microsoft 365 technologies throughout the organization.Responsibilities:
- Conceptualize, implement, and optimize the electronic communications infrastructure and user connectivity to email services within the organization.
- Focus primarily on Microsoft Exchange (Online) and its integration with other Microsoft 365/Azure solutions such as Outlook clients (desktop, mobile, and web), Email Security Systems, Microsoft Teams, and Mobile messaging support.
- Drive adoption and enhancement of various Microsoft 365 technologies across the organization.
- Design electronic communications solutions aligned with organizational strategies.
- Offer technical guidance and oversight to troubleshoot and resolve electronic communications issues, including root cause analysis.
- Establish and enforce Policies & Standards for Electronic Mail usage and support.
- Evaluate and enhance application performance, identifying improvement options and monitoring opportunities.
- Collaborate with different departments within the Technology Organization and across the business.
- Develop innovative solutions to client issues within service level time frames.
- Research and propose implementation of new features and capabilities within the Microsoft 365 suite.
- Plan and execute projects, communicating progress, challenges, and best practices to management, leads, and team members.
- Oversee daily administration of electronic communications services/software, including Exchange, M365 (Exchange Online), Proofpoint, Outlook, mail routing, etc.
- Manage global cost and storage for the platform.
- Lead and mentor the development, validation, and documentation of work processes and automations to enhance team effectiveness and promote self-service.
- Bachelor's degree and a minimum of eight (8) years of experience in a technology-related field, including at least five (5) years of relevant experience; OR
- Associate's degree and a minimum of ten (10) years of experience in a technology-related field, including at least five (5) years of relevant experience; OR
- High School Diploma and a minimum of twelve (12) years of experience in a technology-related field, including at least five (5) years of relevant experience.
- Experience in designing and implementing Microsoft Exchange On-premises and Exchange Online solutions.
- Proficiency in email/messaging security.
- Expertise in Microsoft Exchange (online) and its integration with other Microsoft 365/Azure solutions.
- Proficient in the use of PowerShell for configuration/administration and scripting operational tasks.
- Ability to influence and collaborate with other Microsoft 365 architects and engineers.
- Knowledge of MS Windows operating systems and mail client applications (e.g., Outlook) on servers, workstations, laptops, or tablets.
- Bachelor's Degree in Computer Science, Information Systems, or Engineering.
- Minimum of 10 years of relevant work experience designing and implementing Microsoft Exchange on-premises, with a minimum of 5 years' experience on Exchange Online solutions.
- Previous experience administering 3rd party Email Security products (e.g., Proofpoint) highly desired, along with experience in mail routing and email security.
- Experience in enabling Email for applications such as SAP, SuccessFactors, S4Hana, ServiceNow, and other applications.
- Experience in Third Party application integration and add-ins to Outlook.
- Familiarity with a wide array of Microsoft 365 and Azure configurations.
- Experience in PowerShell scripting or other scripting languages.
- Project management experience, with at least five (5) years of experience leading technology project teams.
- Familiarity with the Microsoft Online (O365/M365) environment, including SharePoint, Teams, OneDrive, Forms, Whiteboard, Word, PowerPoint, and Excel.
- Experience working in Agile project management methodology and Agile teams, with skills in collaborating with Developers, Architects, and Business Customers.
- Experience in directly collaborating with stakeholders to identify, analyze, and gather solution requirements.
- Experience in analyzing business processes and using requirements to develop common data models.
- Experience in data analysis and manipulation.
- Proficiency in Visio and project management software (MSProject, Planner, DevOps).
- Demonstrates Freeport Edge principles and behaviors.
- Specific knowledge of data, networking, computer system security, and general knowledge of other technology infrastructure components.
- Knowledge of capacity planning and disaster recovery issues in a hybrid Exchange environment.
- Understanding of Microsoft Teams and its integration with Exchange Online.
- Proficiency in working with MS Windows operating systems at both the server and workstation level.
- Strong ability to learn modern technology and quickly consume information.
- Proficiency in research, analytical, and troubleshooting skills.
- Working knowledge of TCP/IP protocols.