Leave & Benefits Specialist
Planet Fitness
- Hampton, NH
- Permanent
- Full-time
- Responsible for the administration of employee leave of absences, temporary disability leave, ADA and work accommodation requests, working closely with our third-party leave vendor and in accordance with company policy, and state and federal laws.
- Responsible for timely, accurate and clear communication with employees and managers at all stages of the leave process to ensure full understanding and compliance.
- Work with Manager, Benefits & Leave Administration, Field HR, and Legal as needed on leave denials, terminations or to resolve issues that arise on more complicated leaves.
- Manage the return-to-work process of all medical leave of absences by ensuring medical releases are received and the HRIS system is updated properly.
- Maintain the leave of absence and worker’s compensation SmartSheets with updated and new and closed cases; adding notes to ensure the information is accurate and up to date.
- Create benefit invoices for employees who misses their benefit deductions and track payments.
- Responsible for the intake and lifecycle of all workers’ compensation claims; filing all insurance forms in a timely manner, providing workers’ compensation adjusters with requested information including wage statements, state forms and medical documents, working the managers on return-to-work status and coordinating any other appropriate leaves.
- Maintain the OSHA Form 300 on a regular basis and the annual Form 300A according to federal law.
- Responsible for the ADP Benefit dashboard and employee communications and reminders in regard to enrollment and life event changes.
- Respond timely to questions from employees regarding their benefits; providing employees with the resources that are available and working with the vendors as needed to provide assistance and trouble shoot issues.
- Manage the payment processing of all monthly benefit plan invoices, including auditing each month for accuracy.
- Participate in the annual Open Enrollment process, including the selection of benefits, training, and communications.
- Conduct new hire benefit orientations and training programs, assisting in the development of the training materials.
- Establish and maintain strong, positive, working relationships with the benefit vendors.
- Responsible for tracking and processing missed benefit deductions and back charges in compliance with the payroll deadlines and polices in place.
- Process pet care and childcare reimbursements in a timely manner each pay period ensuring compliance with the current policies in place.
- Responsible for the timely and accurate processing of employee benefit transactions and leave of absences in the system of record.
- Ensure high level of data integrity through regular benefit audits of data records.
- Ensure compliance of transactional activity, payroll schedules, and deadlines related to benefit deductions and leave of absence processing.
- Identify opportunities for improvement in existing operations and provide timely feedback and recommendations to the Manager, Benefits & Leave Administration.
- Exercise independent thought and judgment with supporting and ensuring that all Benefit documentation is updated and properly communicated and posted.
- Create and run reports needed to audit benefit plan enrollments and invoices; provide ad hoc reports and analysis as requested.
- Assist in the review, testing, and implementation of HR technology system upgrades.
- Support the identification of system and process related ‘bugs’ or ‘flaws’ through essential reporting and research upon which to recommend solutions to the Manager, Benefits & Leave Administration.
- Bachelor’s degree in Human Resources, Business, or possesses equivalent experience
- 2-4 years’ experience with Benefit and Leave administration
- HRIS system experience required, ADP Workforce Now experience preferred
- Exceptional attention to detail and accuracy
- Ability to handle sensitive and confidential information appropriately
- Ability to creatively solve problems and demonstrate initiative and innovation
- Strong analytical skills
- Extremely efficient and organized with an exceptional ability to establish priorities and objectives
- Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization
- Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
- Dedicated learner with a natural curiosity for consistent growth
- Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
- Cooperative team player with an upbeat, positive, “can-do” attitude!
- Hybrid workplace in our Hampton, NH office
- Volunteer days off
- Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits
- Generous vacation/holiday pay
- 401(k) Retirement
- Employee Stock Purchase Program
- Childcare reimbursement
- Pet care reimbursement
- Learning and development programs
- Discount programs, including vacations, theme parks, shopping, meal delivery services & much more
- Free Black Card membership and fun exercise incentives
- Company-sponsored social events
- Access to our private gym at headquarters, complete with locker rooms and Black Card area
- Delicious, healthy breakfast and lunch options served at our headquarters café