Store Manager

Yogurtland

  • Fresno, CA
  • $23.00-25.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
The Manager oversees all operations of the store to ensure that company standards are met, and that store Team Members comply with policies and procedures.RESPONSIBILITIES AND DUTIES:
  • Oversee all store operations including excellent food quality, guest service, staff friendliness,and store cleanliness.
  • Complete and post the staff work schedules.
  • Conduct Team Member meetings as needed.
  • Coordinate and communicate assignments throughout shift.
  • Coordinate training, coaching and development of newly hired Team Members.
  • Ensure all Team Members adhere to meal & break periods and company policies and procedures.
  • Provide counseling, coaching, discipline and mentoring to Team Members as warranted
  • Cash Handling (bank deposits, safe deposits, etc.), accountable for all funds.
  • Control store operational costs (food, labor, etc.). and maintains adequate inventory levels.
  • Is the "role-model" for outstanding customer service and overall, Team Members standards.
  • Maintain building, machines and store operating equipment and schedules preventive maintenance.
  • Maintain and create reports and record-based company standards and in compliance of local, state and federal regulations.
  • Maintain a cooperative and interactive relationship with the Corporate office.
REQUIREMENTS:
  • Ability to hire quality candidates.
  • Demonstrate good time management, planning and organizational skills.
  • Knowledge of staffing, scheduling and inventory processes.
  • Effective customer service skills delivered with a friendly disposition.
  • Ability to communicate clearly and concisely.
  • Ability to actively listen and address Associates' concerns, comments and/or issues.
  • Ability to act independently and effectively.
  • Knowledge of organizational and planning skills.
  • Knowledge of team-building, leadership, coaching and mentoring skills.
  • Requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
QUALIFICATIONS:
  • Experience supervising and training staff
  • High school diploma, some college or equivalent experience.
  • Experience with MS Office Word and Excel programs.
  • Ability to read, write and communicate effectively.
  • ServSafe or equivalent certification.
Duties, Responsibilities, and/or Activities may change at any time, with or without notice.CG Yogurt/Socal Frozen Treats will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)

Yogurtland