Systems Application Analyst Senior
Comerica
- Livonia, MI
- Permanent
- Full-time
Successful incumbents possess analytical skills, problem solving skills, communication skills, multitasking skills, are focused on the customer, have a drive for results, strong business acumen, strong agility and are excellent at prioritizing and managing work.Position Responsibilities:
- Act in a lead and/or supporting role on projects of various sizes executed utilizing both waterfall and agile methodologies.
- Represent client voice for user friendly and intuitive application design and requirements.
- Establish yourself as a subject matter expert for assigned applications and products.
- Create test plans, test scripts, coordinate and execute user acceptance testing.
- Create procedures and train support groups on new products and enhancements.
- Act as a liaison between client group, technology group and production application support.
- Provide production and business support and problem resolution for the supported applications.
- Perform disaster recovery testing.
- Effectively works in a team environment and independently.
- Proficient in use of Microsoft Office/Access/SharePoint.
- Bachelor's Degree from an accredited university OR 5+ years of Technical/Operations experience
- 5 years of experience working with incident resolution or problem determination
- 5 years of experience testing, validating, and implementing system changes
- 5 years of experience in Project Management or experience performing a lead role in medium to large size projects being executed using both Agile and Waterfall methodology
- 5 years of experience utilizing Microsoft Office/Access/SharePoint