Support Technician
Dave & Buster's
- Port Saint Lucie, FL
- Permanent
- Part-time
- Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
- Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
- Assists Guests by repairing and maintaining amusements equipment in a timely manner.
- Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
- Assists the Guest with all requests and answers questions as needed and makes recommendations.
- Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
- Notifies Manager of any Guest that is perceived to be unhappy.
- Responsible for stocking, displaying, and securing merchandise in all storage areas.
- Conducts merchandise inventory during and after shift, if applicable.
- Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
- Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
- Properly positions and set up displays to increase Guest traffic and promote sales.
- Assists in daily maintenance and organization of tech room and storage areas.
- Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
- Assists with general store maintenance as directed by management.
- Assists other Team Members as needed.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
- Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
- Technical and/or electrical skills preferred, but not required.
- Must demonstrate ability to clearly communicate with Guests and other Team Members.
- Must be at least 18 years of age.
- Work days, nights, and/or weekends as required.
- Work off an extension ladder.
- Work in noisy, fast paced environment with distracting conditions.
- Move about facility and stand for long periods of time.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Compensation is from