Field Service Representative
Kreg Therapeutics
- Baltimore, MD
- Permanent
- Full-time
- While performing the duties of this job, the employee will be required to stand and walk during the majority of his/her shift.
- Must be able to carry and move 50 lbs.
- Must be able to load a 1000lb hospital on to a truck. which may require bending, laying on the floor or kneeling to secure the bed before and after transport.
- Must be able to apply the required force to maneuver and stop the movement of a 1000lb hospital bed. Must be able to push, turn or pull a 1000lb bed throughout the facility to a patient care room.
- May be required to drive 10-250 miles daily.
- Must be able to stand, kneel, stoop for up to 8hrs daily to clean and disinfect equipment.
- Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day.
- Deliver, service and pick-up medical equipment from facilities.
- Become skilled at testing, troubleshooting, repairing, operating all Kreg Therapeutics products.
- Maintain company vehicles in a clean and orderly manner.
- Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures.
- Accurately complete daily reporting requirements.
- Initiate and maintain positive interactions with all customers.
- Responsible for completing orders in the designated time frame.
- Meet all competency expectations to operate a 26-foot box truck. Meets all company safe driving expectations.
- Always maintain communication with central dispatch regarding customer orders.
- A valid Driver's License
- Ability to travel overnight at times for product transfers within markets
- Able to pass a criminal background check & preliminary/random drug screening
- Availability to operate in a 24/7 environment on a specific shift
- Previous experience in a service industry is a plus
- Proven leadership
- Strong written and verbal communications and customer service skill
- The capability to lift 50 lbs., loading /driving box trucks, moving large medical devices, working with medically complex patients at the bedside in the facility