Customer Relations Representative - State Farm Agent Team Member
State Farm
- Suffolk, VA
- $10.00-13.00 per hour
- Permanent
- Part-time
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Work with the agent to develop and maintain a digital marketing system to promote the office.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay
- Commission plus bonus
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Achieve mutually agreed upon marketing goals
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)