Industrial Automation Account Manager
Applied Industrial Technologies
- Rockford, IL
- Permanent
- Full-time
- Successfully develop and accomplish your defined sales plan in consultation with your manager and use of appropriate sales systems and tools.
- Utilize promotions, campaigns, and business contacts to seek out prospective accounts; introduce company and product; establish and cultivate a contact; analyze prospect's needs and potential sales volume.
- Engage in extensive on-site customer contact to conduct sales and service activities. Develop strong sales positions; introduce new products, identify product applications, and keep account informed of product developments. Prepare quotations and proposal, follow up and negotiate terms, and close the transaction. Act as a liaison between the customer and the company’s departments and associates. Requires in-person customer interaction.
- Organize and conduct training sessions for customers; survey market and competitive conditions; complete itineraries, expense, sales calls, lead and other related reports and records; deliver orders as necessary.
- Monitor customer complaints, follow up on outstanding orders, and make emergency calls, night calls, and deliveries as required.
- Work with supplier representatives in local contacts with customers; call and collect past-due accounts when necessary; keep abreast of customer plant equipment to ensure prompt response to potential needs.
- Responsible for procedures to ensure that transactions are executed in accordance with general or specific authorization. Maintain accurate, complete and timely records of business transactions.
- Work closely with other departments or divisions on matters of mutual concern and responsibilities.
- Bachelor’s degree or equivalent
- Two or more years of experience in sales
- Demonstrated knowledge of costing, pricing, sales practices, and techniques
- Knowledge of industrial automation products is preferred
- Highly developed sense of integrity and commitment to customer satisfaction
- Familiar with technical product applications, demonstrations, and customer relations