Housing Matcher - Coordinated Entry System

• BA in Social Services, Public Policy, Analytics, or Psychology or minimum 4 years experience providing direct services, preferably with homeless or other vulnerable populations.
• Minimum one years experience in systems and program design
• Experience with database management & HMIS.

• Must have dependable, insured transportation, and a valid California Driver License (mileage to be reimbursed) and acceptable driving record.
• A DMV printout and proof of insurance will be required.
• Obtain CPR Certification within 90 days of hire.

• Enable the comprehensive alignment of resources across San Luis Obispo’s county, employing specified strategies to ensure fair and equitable distribution to all demographic groups.
• Assist in program design and adaptation of services models; adapt fidelity models for services to meet the unique needs of homeless individuals and families in San Luis Obispo County
• Maintain a comprehensive database of available housing resources and vacancies.
• Regularly update information to reflect current housing options and availability.
• Provide clear and detailed information to clients regarding the housing matching process.
• Manage the efficient coordination of housing entries and placements.
• Ensure timely and accurate matching of individuals or families with suitable housing options.
• Engage with clients to gather relevant information for housing preferences and needs.
• Conduct thorough assessments to understand client requirements and constraints.
• Advocate on behalf of clients to secure safe and suitable housing options.

• Work collaboratively with CES Coordinators, other CES Matchers and Continuum of Care (CoC) staff to match resources and address additional client needs.
• Support for all elements of the Coordinated Entry System, as directed by the CES Manager.
• Identify and address challenges and obstacles in the housing matching process promptly and efficiently.
• Implement solutions to ensure successful housing placements and client satisfaction.
• Stay informed about housing regulations and policies.
• Ensure that housing placements align with applicable laws and guidelines.
• Seek opportunities to enhance and streamline the housing matching process.
• Stay updated on industry best practices to improve service delivery.
• Must be dedicated to the goals and philosophy of the Homeless Services programs and CAPSLO.
• Must use reasonable precautions in the performance of one’s duties and adhere to all applicable safety rules and practices; and act in such a manner as to assure at all times maximum safety to one’s self, fellow employees, clients and children.
• Performs other duties as needed.

• Knowledge of the housing resources, subsidies, and requirements
• Knowledge of community resources within San Luis Obispo County.
• Experience with HMIS and the VI-SPDAT/other prioritization tool preferred
• Knowledge of homeless populations, systems and programs
• Knowledge of federal policy and program guidelines for CES

• Strong written, verbal and presentation communication skills
• Strong time management skills and the ability to prioritize deliverable
• Strong organizational skills

• Ability to collaborate and problem solve.
• Ability to work independently or in a group and manage multiple projects and priorities within a multi-disciplinary team environment.
• Ability to present to groups of all sizes.
• Ability to effectively facilitate productive discussion among diverse stakeholder groups
• Ability to establish effective relationships and work cooperatively with individuals, groups and organizations diverse in mission, composition, function, capacity and geographic location
• Ability to quickly grasp concepts and apply them to solve complex social problems
• Ability to think critically and pay attention to detail
• Ability to adapt rapidly in response to changing information or needs

• This position has no direct supervisory responsibilities.

• Requires working indoors in a temperature-controlled environment with some exposure to copier and printer chemicals/fumes.
• The work environment may include some exposure to aerosol transmissible diseases (ATD).
• As part of an employee health and safety program, personal protective equipment is provided as needed.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Position requires intermittent sitting, standing, walking, twisting, and bending.
• Must be able to lift 30 pounds.
• Simple grasping and hand manipulation required, as well as reaching above and below shoulder level.

• Full time – 40Hours/week – Monday – Friday, Occasional weekends, and evenings.

• Some travel may be required to attend meetings, conferences and trainings.

• Must be at least 18 years of age by date of hire.
• Must comply with the CAPSLO COVID-19 Vaccination Policy, either being fully vaccinated or sign a COVID-19 vaccination declination form.
• Based on program, a current TB skin test/Chest X-Ray may be required.
• Employment is contingent upon meeting all applicable job requirements and background requirements. A criminal history clearance is required prior to employment.
• Upon hire, agency staff will check the Megan’s Law (or the current sexual predator website) to ensure each staff being hired is clear for employment. Agency staff will check the website annually to ensure all program staff are cleared to work.

• Keep yourself healthy with our comprehensive Medical, Dental, Vision and Life Insurance plans (Did we mention we pay your monthly premium at 100% if you are full time, YES…100 %!)
• Keep your family healthy with the same comprehensive Medical, Dental, Vision available for you to purchase!
• Address everyday concerns with access to our Employee Assistance Program for you and your family.
• Get involved with company-sponsored monthly wellness challenges!

• Save for your future by enrolling into our retirement plan with generous company matches after 6 month.
• Set aside pre-tax dollars to cover medical or child care expenses through our Flexible Spending Plans.
• Utilize Discounts from our partners (reduced rates for pet insurance, cell phone services, car rentals and more).

• Relax, recharge, and reconnect with friends and family or plan your get away for a few days while using your vacation time awarded to you every pay period!
• Relax when you are sick, rest assured you are covered by your awesome team and accrued paid sick time!
• Enjoy the holidays! You get 14 of them…PAID!

• Celebrate birthdays and anniversaries with your team!
• Join one of our committees and meet employees across the agency.
• Rock your CAPSLO provided hats, t-shirts, sweaters and more!
• Be you!

CAPSLO