Memory Care Director
Five Star Senior Living
- Greensboro, NC
- Permanent
- Full-time
- Develop and maintain a program which is therapeutic and age appropriate for the residents within the Bridge to Rediscovery Neighborhood based on Montessori for Dementia principles.
- Ensure that Bridge to Rediscovery standards are upheld.
- Develop, implement, and evaluate an innovative monthly engagement calendar.
- Initiate, conduct, facilitate, and/or assign daily programming tasks seven days per week.
- Lead and implement one-on-one, small and large group activities according to the engagement schedule.
- Support resident participation in dining and collaborates with the Culinary team to ensure resident nutrition needs are met, the quality of the culinary experience remains positive and the BTR Dining standards are implemented and executed.
- Conduct ongoing dementia in-services for all team members.
- Partner with resident families to obtain individual resident histories, preference assessments, and develop individualized service plans to support a successful transition into the neighborhood.
- Act as the main point of contact for families of residents residing in the neighborhood.
- Provide family education through support groups, family council, and other methods of information such as newsletters, brochures, etc.
- Lead, direct, and coach team members in understanding the BTR philosophy of care and encourages learning by modeling the proper approaches and communication techniques.
- Partner with Sales and the Director of Resident Care to assess potential memory care residents in accordance with current rules, regulations, and community policies and procedures.
- Coordinate assessments, ongoing evaluations, and family care conferences for BTR residents in partnership with the Director of Resident Care.
- In collaboration with the Director of Resident Care, the BTRD partners with community healthcare professionals, including physicians, discharge planners, nurses, and state agencies on the care needs of residents.
- Partner with the Director of Resident Care/designee to hire, train, supervise, and schedule caregiving team members according to Five Star's policies, procedures and standards.
- Assist with new team member orientation and ensures team members have been properly trained in dementia and BTR standards.
- Maintain department budget and fiscal responsibility.
- Maintain a safe and secure environment for all team members, residents, and guests following established safety standards, policies, and procedures.
- Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department.
- Comprehensive Medical/Dental/Vision
- 401k + Match
- Competitive PTO
- Life, Disability & other supplemental benefits
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
- Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
- Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
- Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
- Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
- Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.