Administrative Assistant - Operations
Siemens
- Kansas City, MO
- $38,600-71,800 per year
- Permanent
- Full-time
- Assist in the effective liaison, support and assistance between customer services department and rest of organization, maintaining mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the appropriate internal entities, using the CRM system to manage the functions of receiving, assessing, analyzing, resolving, and documenting customers’ issues and complaints in accordance with agreed requirements.
- Provide general administrative support to the team to include filing, data entry, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/organization, looking after visitors, and assisting with general reception and telephone duties.
- Complete PORs for ordering parts for repairs, including sending to buyer and tracking after parts have been ordered by buyer.
- Track good receivables (GR’s) with the receiving department and perform GR’s for items received.
- Assist repair center manager to make process improvements and implement required changes.
- Ensure compliance to relevant codes, legislation, and procedures including health and safety. Update SESIS report and complete annual reports.
- Update and support all Safety programs and procedures. Track due dates for safety requirements and communicate to the repair center manager.
- Administer fleet maintenance tracking through the Wheels program.
- Assist and support the Inside Sales Representative with information for work quotes including parts, equipment, services and pricing
- Participate in special projects as needed and as reasonably required of your job role.
- Partner with HR to manage basic HR topics including welcome packages for new employees, administration of onboarding process, I9 employment verification, etc.
- High school diploma or state-recognized GED required; Associate degree preferred
- Excellent organizational and interpersonal skills within all levels of the organization and with external customers and suppliers
- Proficient in Microsoft Office (Outlook, Word, Excel, Power Point, etc.)
- Experience with SAP
- Good verbal and written communication skills in English
- Maintain accurate records/documentation associated with your work
- Competitive compensation based on qualifications
- Medical, dental, prescription and vision coverage, first day of employment
- Matching 401(k) (immediate employer match)
- Competitive paid time off plan, paid holidays, and floating holidays
- Career development opportunities
- Education and tuition reimbursement programs available
- Flexibility to work remote a few days a week
- Paid parental leave
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, .Pay Transparency Non-Discrimination Provision
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