EMPLOYEE ASSISTANCE COUNSELOR, Human Resources Faculty Staff Assistance
Boston University
- Boston, MA
- Permanent
- Full-time
- Provides confidential clinical services to individuals, couples, and groups including assessment, short-term counseling, crisis intervention, case monitoring, and referrals for personal and work-related concerns.
- Provides critical incident and grief support for individuals and groups.
- Consults to managers/supervisors, Human Resources, Occupational Health, Equal Opportunity, Diversity & Inclusion and other department administrators regarding risk assessment, critical incidents, workplace conflict, and employees with work performance, personal, or other workplace issues.
- Provides consultation and coordination with Human Resources and Occupational Health in assessing fitness for duty and supporting successful reintegration of employees returning from leave.
- Creates and delivers responsive training and educational workshops on effective utilization of EAP services, behavioral health, emotional well-being, work-life, and other EAP-related topics.
- Develops and maintains collaborative relationships with internal and external stakeholders
- Fosters and maintains effective and constructive communication within a team environment.
- Identifies, evaluates, and develops referral relationships with local behavioral health and substance use treatment providers; identifies community resources to address employee needs.
- Participates in program awareness activities; cultivates employee well-being through innovative programing, workshops, social media and promotion of wellness activities.
- Initiates and implements clinical and programmatic improvements to EAP services; contributes to creating and revising policies and procedures.
- Serves on advisory boards and committees within the organization and in professional EAP organizations.
- Maintains timely case documentation and program statistics; strictly adheres to confidentiality and ethical guidelines.
- Performs other related duties as assigned or requested.
- Master’s Degree and currently licensed as a mental health professional in good standing.
- Minimum of 5 years post-master's clinical experience.
- Knowledge and experience working with diverse racial, cultural, socio-economic, educational, age-specific and gender populations.
- Advanced knowledge of and ability to intervene with a broad range of issues including substance use, psychiatric illness, suicide/homicide risk assessment, interpersonal violence, critical incidents, organizational difficulties, and workplace conflict.
- Excellent verbal and written communication skills. Experience with public speaking and presentation of trainings.
- Proficiency with Microsoft Office and Electronic Data Base Management applications.
- Ability to provide some services before 9 am and after 5 pm.
- Employee assistance experience preferred.
- Master’s Degree and currently licensed as a mental health professional in good standing.
- Minimum of 5 years post-master's clinical experience.
- Knowledge and experience working with diverse racial, cultural, socio-economic, educational, age-specific and gender populations.
- Advanced knowledge of and ability to intervene with a broad range of issues including substance use, psychiatric illness, suicide/homicide risk assessment, interpersonal violence, critical incidents, organizational difficulties, and workplace conflict.
- Excellent verbal and written communication skills. Experience with public speaking and presentation of trainings.
- Proficiency with Microsoft Office and Electronic Data Base Management applications.
- Ability to provide some services before 9 am and after 5 pm.
- Employee assistance experience preferred.