Business Intelligence Lead
Happinest
- Holmdel, NJ
- Permanent
- Full-time
- Excellent Medical, Dental, and Vision Benefits
- 401K Savings Plan with Employer Match Contributions
- Optional Life Insurance Plan
- Hybrid Work Schedule
- Experienced and familiar using RESTful APIs - Calls, Queries, Troubleshooting, and Parsing/Understanding JSON + Flattening Arrays
- Experienced and familiar using ETL / ELT - Data Automation, Ingestion, and Transformation
- Capable of Translating “Tech Language” to “Business Language” to Simplify and Demonstrate Technical Challenges to Various Stakeholders
- Experienced Managing IDP- Users, Roles, Permissions, Access Groups, Row-Level Security, and General Identity Management
- Understanding of General CRM / ERP Workflows and Data Structures
- Familiarity with MS Office and G-Suite Applications
- Experienced using Google Cloud Platform Administration - Understanding of PUB/SUB Cloud Functions, and MySQL Server Administration/DBA
- Experience in various persuasions of SQL including MS-SQL Server, MySQL, PostgreSQL, and AWS’ Redshift
- Experience using BI Applications such as Domo, Tableau, Looker (Domo Preferred)
- Project Management Skills and Experience
- Impeccable Attention to Detail
- Proficient Business Acumen Skills
- Expert in the use of MS Office Products, Especially Word, and PowerPoint
- Positive Attitude, Willingness to Learn and Support the Broader Team
- Master’s Degree in the Analytics Field, Data Science, Computer Science, or a Related Field
- Familiarity with Agile Development Framework and Processes
- Familiarity with Atlassian Product Suite - JIRA Service Desk, JIRA Management, Confluence, and Trello
- Bachelor’s degree in the Analytics Field, Data Science, Computer Science, or a Related Field
- Minimum of 5 Years Experience in Data Analytics and Business Intelligence Platform Management
- Owns/leads our Business Intelligence (BI) platform and all associated data and analytics projects.
- Plans, coordinates, and supervises all activities related to the design, development, and implementation of organizational reporting and analytics within our BI platform.
- Collaborates with key stakeholders to deeply understand their needs and take the initiative to pinpoint avenues to leverage data and data visualizations to improve their processes.
- Enhances our current data capabilities by devising new metrics and items to track, as well as ensure proper maintenance of existing data integrity.
- Manages BI requests and works with analytics team to accomplish projects.
- Effectively communicates with both internal teams, franchisees as well as external vendors.
- Builds out scope of works as it relates to the BI Platform while setting deadlines and achieving them.