SERVER
Jackmont Hospitality
- Newark, NJ
- Permanent
- Full-time
- Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience
- Build rapport. Ask questions to identify the experience the Guests wants.
- Promptly and accurately takes food and beverage requests from Guests
- Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests’ specifications
- Learn TGIF menu and beverages, expertly recommends and upsells on items
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Following all relevant brand standards for service
- Accurately rings all orders into the POS system
- Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to pass the 10 year federal background check (TSA)