Milieu Supervisor - Overnights
Nexus Family Healing
- Rochester, MN
- $50,000 per year
- Permanent
- Full-time
- Prepares assigned staff work schedules in a timely and proactive manner to ensure adequate staff and client ratios, maximization of the treatment processes, and emotional and physical safety of the clients.
- Provides direct floor coverage during staff absences, emergencies and for on-call coverage, as needed, according to program guidelines.
- Ensures staff timecards are accurately maintained and approved in a timely manner.
- Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met, scheduling of family time and contact, special events, functions, and approved program trips.
- Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner while reinforcing program and client related decisions.
- Contributes in the development of guidance plans and ensures adherence to guidance plans and provides mentoring and support to the assigned direct and indirect team members.
- Provides on the job coaching, training, and mentoring to staff and leads them in the implementation of individualized responses and interventions, and trauma-informed youth interactions, for a calm, positive and therapeutic environment.
- Coordinates and ensures that all shift related client and staff documentation is completed in a timely manner using the proper format and ensures all proper notifications are made to leadership, referral agents, and client’s families.
- Assists in the development and establishment of program procedures and systems that contribute to efficient, safe, and effective delivery of treatment services to clients and their families.
- Initiates, identifies, and analyzes potential or current problems or risk factors on the program and generates alternative solutions and sound decisions, and assists in evaluating long-term changes that support the therapeutic treatment process.
- Participates as a multi-disciplinary team member in developing and implementing client treatment plans and interventions.
- Ensures that new admissions are entering into a safe and welcoming environment and all admission milieu needs of the youth and family are met.
- Monitors the delivery of treatment services to clients for proper follow-through within the program and to ensure family inclusion and communication.
- Tracks the daily needs of youth related to clothing, dietary needs, court/treatment plan/referral source meetings, family time and contact and ensures plans are in place to meet such needs in a safe and timely manner to include all necessary documentation related to such activities is provided for the effectively management of said activities.
- Leads the assignment of Youth Care Professionals as youths’ “primary” staff in working with youth to conduct youth check-ins, youth advocacy, and communicating the youth needs to the staff team.
- Assists in the review of new applicants and participates in the interview and selection of staff/team members, ensuring they have the ability to work effectively with families and are able to utilize strengths-based, trauma-informed practices.
- Ensures that new youth care professionals are mentored properly and completes all required shadowing responsibilities.
- Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis. Conduct formal and informal performance evaluations that are timely, constructive, strength-based, and include a development component.
- Works in collaboration with clinical supervisor, clinical director, and the Human Resources Department on disciplinary issues.
- Models, supports, and mentors the Nexus philosophy and treatment modalities.
- Ensures confidentiality regarding clients and family’s issues, background, and treatment. Complies with Nexus policies involving client privacy and confidentiality rules for clients and their families.
- Conducts regular inspections of program areas; responds to and resolves health and safety concerns within a reasonable time frame.
- Remains current on all company policies, assigned trainings and/or certification requirements.
- $50,000 salary per year
- On-site in Rochester, MN
- Full time, 40 hours per week
- 3rd shift is 11pm-7:30am, includes some weekends
- High School diploma or equivalent.
- Minimum of two (2) years of experience working in a related industry.
- Minimum of one (1) year supervisory experience required.
- Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
- Associate or bachelor’s degree in social work, psychology, or a clinically related field preferred.
- Minimum of one (1) year of experience working with clients and families preferred.
- Four weeks paid time off (PTO) in the first year of employment
- Multiple options for health insurance coverage
- No-cost life insurance
- Short/long-term disability insurance
- 401k match
- NEW - Talkspace Therapy Benefit for the whole family
- NEW - Hinge Health Benefit for the whole family
- NEW – Carrot Fertility Benefit
- Tuition assistance and training opportunities
- Advancement pathways and internal promotion
- And much more!
- Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
- Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
- Agility: Exhibiting flexibility and adapting quickly.
- Responsiveness: Being quick, positive, and accurate.
- Excellence: Demonstrating quality results that surpass ordinary standards.